kevlarskills Posted December 28, 2007 Author Share Posted December 28, 2007 Hey All, Thanks so much for your responses... Good to know the shirts are starting to trickle out.. I ordered program's as well, so hopefully they all come at once. I will say that the only negatives of this entire experience (Reunion show) were: 1) the poorly run ticket pick up windows. I went the day before the show as advised in the email, and stood around forever without the lines even moving due to how poorly it was organized. Last names beginning with Letters A-B HAD TWO lines to accomodate them, while last names like "F,G,H,I" were bunched into one line. Horrible. 2)The Merch at the Arena. I attend a lot of concerts and events around the country every year, and EVERY LARGE ARENA show has MORE THAN ONE MERCH TABLE SET UP. Note to organizers: If you have over 200 people waiting on line for merch at all times, including 24 hours before the show, YOU NEED MORE THAN ONE MERCH TABLE. 3)The Merch Online. I was pleasantly surprised to see them offering merch online, that offered "Prompt shipping"...But it's been downhill from there as I never got a confirmation of my order, despite them charging my credit card...Over a dozen emails to their customer service department have not yielded a single response. I'll cross my fingers and hope it shows up soon. I sympathize with the demand, but unless this is one guy in a garage, this is totally unnaceptable level of service for a $40 something dollar T-shirt. Thousands of T-shirts can be printed a day. Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.