Yup, but I think it went more like this:
Phone rings. Totally distracted, reading this thread. Pick up phone
Moonmaid: "Uh, (Company name), thank you for call...*under breath* dog collar..Uh, may I help you?"
Client: "Collar?"
Moonmaid: "Yes, you're, um, calling. May I help you?"
Client: "O...kay?"