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Led Zep Merchandise Orders


Patrizia

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Has anyone ever ordered merchandise off this site? I placed an order last week for 2 t-shirts and I have no idea on the status of my order. Website does not provide any updates so I have no way of knowing if the order has been shipped or not. I even emailed the address provided on the invoice I received when I placed my order but no response. Has anyone else had this experience with merchandise orders?

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Sucks that they haven't at least sent you an email update. Bear in mind that even if they have shipped your order, it could take a couple/few weeks to get to you - based on whatever shipping options were available and how reliable Canada Post is. :P

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Sucks that they haven't at least sent you an email update. Bear in mind that even if they have shipped your order, it could take a couple/few weeks to get to you - based on whatever shipping options were available and how reliable Canada Post is. :P

The Canadien sensorship is beyond ridiculous. They sicken me

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Took me awhile to get mine too, if it's on back order you won't here until the merchandise comes in--won't be charged either until then. Once the items are verified, you'll be charged then notified with a tracking number, then it only takes about a week. You could call the 1-800 number posted, you'll get an answer much quicker. If the items are wrong, call them and they'll make it right for you. They sent me a wrong shirt, told me to keep it cause it was their mistake and they'd send me the right one they messed up on. Hope that helps.

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Has anyone ever ordered merchandise off this site? I placed an order last week for 2 t-shirts and I have no idea on the status of my order. Website does not provide any updates so I have no way of knowing if the order has been shipped or not. I even emailed the address provided on the invoice I received when I placed my order but no response. Has anyone else had this experience with merchandise orders?

Could their emails be in your spam folder?

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Could their emails be in your spam folder?

Hi, no I check the spam folder daily and nothing from LiveNation. However, I called the number yesterday and spoke to someone from Virginia. He indicated that my order should ship in 24 hrs. However, he mentioned an item was on backorder and I asked which one, he mentioned something completely non Zeppelin related. How sacrilege. :) I was like "huh?" Had to get the guy to read back my full order to make sure it was correct. Fingers crossed I get it soon! Stoked! Want / need my Zeppelin fix a-sap.

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